+1 (410) 451-4297
connect@compasslanguages.com
When a market underperforms, the real issue may sit deeper in the customer experience: cultural expectations, messaging, buying behavior, local relevance, or friction between the click and conversion.
CompassGEO (Global Engagement Optimization) helps global brands optimize engagement across markets by going beyond the data to understand why performance is falling short, what needs to change, and how to fix it.
Our CompassGEO Assessment investigates an underperforming market along 17 criteria and provides an overall benchmark score, recommendations, and a roadmap to make corrections and improve market performance.
Schedule a call to explore whether you qualify for an assessment.
30-60% of Your Traffic Is International
But conversion rates can run 2–5x lower than your domestic market.
The problem isn’t always reach. The gap may be relevance, customer experience, or how your brand connects in-market.
Holiday Is Won or Lost In-Market
Brands that intentionally optimize for global engagement see conversion lift market by market through peak season. Brands that do not watch international ROAS collapse in the quarter that matters most.
Market Insight. Built to Become Action.
CompassGEO combines global market expertise, cultural intelligence, and localization capabilities to uncover what’s holding performance back and help brands build experiences designed to convert in-market.
Who we are
From Market Insight to In-Market Performance
CompassGEO works with global eCommerce and marketing teams to uncover the factors influencing in-market performance, from cultural expectations and buying behavior to messaging, content and customer experience.
Then we turn those insights into action.
With deep market expertise and more than two decades of experience, CompassGEO helps brands adapt the experiences that shape conversion, including campaigns, product content, video and digital experiences, for the people and markets they’re designed to reach.
Make smarter international market decisions, create more relevant customer experiences, and drive stronger international growth.
How we help
Find the Friction. Unlock the Opportunity.
CompassGEO goes deeper, examining the content, cultural relevance, and customer journey to uncover what may be holding performance back.
Assess the Market
We examine your content, cultural relevance, and customer journey to uncover where friction may be impacting performance.
Identify What Needs to Change
We examine your content, cultural relevance, and customer journey to uncover where friction may be impacting performance.
Optimize the Experience
From messaging and campaigns to video, PDPs, and the buyer journey, CompassGEO helps implement the changes needed to create a more relevant, seamless in-market experience.
Measure the Impact
We monitor the KPIs that matter to understand what’s improving, what still needs attention, and where your next growth opportunity may be.
why compassgeo
Global Expertise. Human Insight.
Built for Action.
In-Market Intelligence
Our global network gives us access to people who understand the cultures, buying behaviors, expectations, and nuances of the markets you’re trying to reach.
Beyond the Data
Analytics show you where performance is dropping. We dig into the content, culture, and customer journey to help uncover why, then translate those findings into clear actions.
Insight + Execution
We don’t stop at recommendations. When we identify what needs to change, our team has the expertise and infrastructure to help you implement it, quickly and at scale.
Built Around Your Market
Every market, customer journey, and performance challenge is different. Our approach is tailored to your goals, your data, and the realities of the market you’re trying to grow.
Meet Us at Shoptalk Fall
Find Daniel in Nashville
CompassGEO is not taking a booth this year, which is the point. Shoptalk Fall is built for Meetups, and that is a better use of fifteen minutes than a badge scan. Daniel Lopez leads Compass's eCommerce practice and is booking time across all three days at Music City Center.
Bring one market
The one that is underperforming and you cannot explain. German, Japanese, Spanish, whichever one your board keeps asking about.
Leave with a first look
We will tell you where we would start, whether that is video, PDPs, or checkout, and what we would expect it to move. No deck.
Fifteen minutes, your schedule
Before the floor opens, between sessions, or over coffee. Pick the slot that fits around the sessions you came for.
Learn more
Contact
connect@compasslanguages.com
+1 (410) 451-4297
147 Old Solomons Island Rd, #302
Annapolis, MD 21401
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